Doubling our commitment to providing elite Service Repair and Maintenance
My commitment to Fixed Operations is without doubt a driving force in my business strategy for three reasons:
- Satisfying the customer base.
- Creating a loyalty stream of
repeat business - The profitability
Proof of this commitment is my plans to double our shop size and compacity at our Toyota store in Memphis.
Commitment to Profitability & Efficiency
Over the past three years, our total sales volume has exceeded both the Region and National averages. And again in 2023, we are forecasting the same. Consistent sales volume has secured our place at the top in our local market.
We measure our profitability and efficiency against an aggressive 20-group of successful Toyota stores. This keeps us humble as we strive to compete against the best in the nation.
As the leading Toyota brand in our Memphis market, we consistently outsell the other Toyota stores related to New Vehicle Sales. We rank in the top 10 of our Cincinnati Region.
Used Vehicle Market Commitment
Those that know me best would tell you of my affinity for the Used Vehicle Market. It is a part of our business model that sets us apart from our competitors. We excel in balancing a large used inventory and high-volume sales
as it provides profitability for each department.
